Customer Service Administrator
New Yesterday
Customer Service Administrator
Location: Ormskirk, Lancashire (Office-Based)
Salary: £24,300 per annum
Shifts: Mon- Fri 8am - 5pm
About the Role
We are seeking a well-organised and detail-oriented Customer Service Administrator to support a fast-paced operations team. This position plays a key role in ensuring customers receive accurate and timely information ahead of their journeys. It offers an excellent opportunity to contribute to high service standards within a customer-focused environment.
Key Responsibilities
Manage brochure requests and maintain stock control
Coordinate customer applications with accuracy and efficiency
Prepare and dispatch pre-travel documentation
Provide administrative support to Operations and Reservations teams
Maintain accurate customer data within the CRM system
Ensure compliance with internal procedures and data protection regulations
Skills & Experience
Strong administrative and organisational abilities
Excellent attention to detail and accuracy in document handling
Clear and professional written and verbal communication skills
A customer-focused, proactive approach to work
Proficiency in Microsoft Office and CRM/database systems
Previous experience in the travel industry is advantageous but not essential
If this sounds like the perfect role for you then please submit your CV.
This vacancy is being handled by Aspire Recruitment. Please b...
- Location:
- Ormskirk
- Salary:
- £24,300 /annum
- Category:
- Customer Service & Support