Customer Service Administrator

3 Days Old

Customer Service Administrator
Location: Deeside Hours: Monday to Friday, 9:00am - 5:00pm Pay: £13.00 per hour Contract: Temporary - 2 months
About the Role
We are currently recruiting a Customer Service Administrator to join a busy head‑office environment within a well‑known UK retail business. This is a temporary position supporting internal teams with order‑related queries and administrative support, primarily via email.
The role suits someone who is highly organised, comfortable working at pace, and confident handling written customer and stakeholder communications.
Key Responsibilities
Responding to internal order and point‑of‑sale queries via email Supporting store and internal teams with order troubleshooting and query resolution Accurately logging, tracking, and updating order information using internal systems Liaising with multiple departments to ensure issues are resolved efficiently Managing shared inboxes and prioritising queries effectively Ensuring a high level of accuracy and attention to detail in all responses Maintaining clear records and following established processes
About the Organisation
This role is based within the head office of a long‑established UK retailer known for its people‑focused culture, strong values, and supportive working environment. The business places a strong emphasis on teamwork, internal support, and doing the right...
Location:
Deeside
Salary:
£13 /hour
Job Type:
FullTime
Category:
Customer Service & Support

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