Job Title: Customer Service Advisor (Czech or Slovak)

Location: Nottingham, hybrid

Salary: £24,000 per annum

Contract: permanent, full-time Monday to Friday

Are you looking for a caree within an global, multicultural environment with genuine opportunities for progression and growth? We are seeking a passionate Czech or Slovak speaking Customer Service Advisor to join our client’s expanding team based in Nottingham.

In this exciting role, you’ll be making a clear impact on the company by communicating with customers regarding orders, deliveries, delays and more in a multicultural, fast-paced environment within a team that’s passionate about what they do – if you’re looking to apply your language skills in a varied role, don’t hesitate to apply!

In return, you’ll receive:

• An annual salary of £24,000 per annum
• Hybrid working with 3 days per week working at home
• Working hours of Monday to Friday 8am to 4.30pm
• 50% discount on company products for employees
• Private healthcare
• Working as part of a friendly, supportive and passionate team in an international, well-regarded and growth-oriented company
• Many opportunities for growth and progression
• And more!

Day-to-day responsibilities will include:

• Managing customer orders and returns for wholesale accounts
• Handling and resolving any queries and issues
• Communicating with internal and external stakeholders regarding customer deliveries, delays and customer credit
• Building positive and solid customer relationships, proactively communicating about their orders, new products and stock
• And more!

Who we’re looking for:

If you’re fluent in either Slovak or Czech and English (spoken and written) have had customer service experience and have excellent communication skills, we’d love to connect with you!

To succeed in this role, you’ll be well-organised, have a good working knowledge of Microsoft Office including Excel, and be customer-oriented.

If interested, please apply either directly or send your CV directly to Aylin at a.dogancan@eurolondon.com to find out more!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.

We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client’s requirements.