Customer service advisor

20 Days Old

Customer Service Coordinator South Staffordshire Full-time (08:30 – 17:00) Permanent Our client is a well-established manufacturer with a long-standing heritage and a strong workforce nationwide. With a strong focus on sustainability and continuous improvement, they continue to invest in their people, processes and future growth. We're recruiting two Customer Service Coordinators to join a busy and supportive team. This role would suit someone who enjoys working in a fast-paced environment, managing high volumes of orders, and building strong relationships with customers while seeing tasks through from start to finish. Key Responsibilities Managing customer enquiries (pricing, orders, deliveries, samples) via phone and email Processing high volumes of quotations, sales orders and schedules Checking product availability, pricing and delivery details Raising credit notes and resolving invoice queries Maintaining accurate CRM records and following internal processes Liaising with transport and internal teams to ensure smooth delivery Supporting order book management and acknowledgements Assisting with soft sales and promoting stock What We're Looking For Previous customer service or office-based experience Strong attention to detail and confidence working with processes and systems Experience ha...
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Location:
Cannock
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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