Customer Service Advisor

New Yesterday

We’re recruiting for Customer Service Advisors to earn up to £18.00 per hour.

Customer Service Advisor role:

All contact with customers will either be with existing customers, lapsed customers or people who have expressed an interest in any products or services.

Inbound requires an element of upselling (targeted). They will receive inbound contact from existing customers who wish to upgrade or perhaps top up credit. The role will involve offering a contract rather than pay as you go, upselling products and services regarding phones, tablets, watches, laptops and broadband.

The role is 5% customer service and 95% sales

Outbound requires calling out to customers offering additional services, discounts and the latest offers

Targets include; talk time, upgrades and retentions and sales and multi sales

Customer Service Advisor benefits:

* Employee Owned Trust, which means employees become share holders, which results in a tax free bonus each June (must have worked Jan-Dec, the previous year to qualify)

* 50% discount on contracts and 30% for five nominated friends and family

* Free gym membership

* Cycle to Work scheme after one years service

* Frequent team and individual incentives

Training is included to help prepare you for this role.

Customer Service Advisor pay:

£12.71 - £18.00 per hour + Bonuses
Apply
Location:
Manchester
Salary:
£12.71 - £18 /hour
Job Type:
FullTime
Category:
Customer Services

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