Customer Service Advisor

33 Days Old

Customer Service Advisor
Location: Cumbria Type: Permanent
The Company
Our client is a prestigious and well-established housebuilder with over 60 years' experience in the UK construction industry. Operating across the North of England, they are recognised for delivering high-quality new build homes while placing sustainability and community impact at the heart of everything they do. Due to continued growth, they are now seeking a Customer Relations Advisor to support the delivery of a 5-star customer experience across the region.
The Role
As Customer Service Advisor, you will play a key role in ensuring homeowners receive a professional, efficient and customer-focused aftercare service. Working closely with the Customer Relations Manager, build teams and customer care technicians, you will help maintain high service standards throughout the customer journey. This is a people focused role requiring excellent communication skills, strong attention to detail and the ability to manage multiple enquiries accurately and calmly.
Key Responsibilities
Champion the customer journey, supporting the business's commitment to delivering a 5-star custom...
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Location:
Penrith
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

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