Customer Service Advisor

New Yesterday

Job Description

Are you passionate about helping people and providing outstanding service? Looking for a role with real purpose—and a company that puts its people first?



Due to sustained and future-planned growth, they’re now looking to welcome a full-time Customer Service Representative (CSR) to their team—based in what might just be Glasgow’s nicest offices, just a 2-minute walk from both Central and Queen Street stations.


What You’ll Be Doing

  • Acting as the first point of contact for customers seeking debt advice or support
  • Guiding clients through their options with care, empathy, and professionalism
  • Handling inbound enquiries via phone and email
  • Supporting the wider team in progressing cases efficiently and accurately
  • Ensuring customers feel heard, respected, and fully informed throughout the process
  • Different Shift Patterns are available


Why This Role?

  • You’ll make a genuine difference to people’s lives during challenging times
  • World Class training to ensure you are confident & qualified before you begin to do your role
  • You’ll enjoy beautiful, modern offices in the heart of Glasgow
  • You’ll join a growing, secure company with clear progression opportunities


What We’re Looking For

  • Previous experience in a customer service role
  • Compassionate, patient, and an excellent communicator
  • A team player with a positive attitude and strong attention to detail
  • Comfortable using systems and working in a fast-paced environment


The Package

  • £26,500 salary plus Bonus based on you following the correct process - Year One OTE is £29,500
  • Flexible start and finish times to support your work/life balance
  • Employee ownership benefits and a genuinely supportive working culture
  • Fantastic location—just minutes from both major Glasgow train stations


Sound like the right move for you?

Apply now and take the next step in a fulfilling and secure career with a company that truly values its people.

Apply
Location:
The City
Job Type:
FullTime
Category:
Business

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