Customer Service Advisor

New Today

The Customer Service Advisor will play a key role in delivering exceptional service to clients within the business services industry. This permanent role offers an exciting opportunity to address customer needs and provide effective solutions.
Client Details
The hiring organisation is a well-established, medium-sized company operating within the business services sector. They are known for their professional approach and focus on providing tailored solutions to their clients.
Description
Respond to customer enquiries promptly and professionally through various communication channels. Provide accurate information about products and services, ensuring customer satisfaction. Resolve customer issues efficiently and escalate complex cases when necessary. Maintain detailed records of customer interactions within the system. Collaborate with internal teams to ensure seamless service delivery. Identify opportunities for service improvement and share feedback with the management team. Support team members in achieving departmental targets and goals. Stay updated on company policies, services, and industry trends to better assist customers.Profile
A successful Customer Service Advisor should have:
A strong background in customer service within the business services industry. Excellent communication and interpersonal skills. Proficiency in using customer relationship management (CRM) systems. A proactive approach to problem-solving ...
Apply
Location:
Crawley
Salary:
£25,200 - £30,800 /annum
Job Type:
FullTime
Category:
Customer Service & Support

We found some similar jobs based on your search