Customer Service Advisor

1 Days Old

Job Description

Customer Service Advisor

Guildford | £23,000 - £30,000 | Permanent, Office Based


Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Guildford. Whether you have experience in customer service, sales, or a similar role, this is a fantastic opportunity to kick-start or further develop your career in the insurance industry.


What you’ll be doing:

  • Speaking with new and existing customers to understand their needs and recommend suitable insurance products
  • Building strong relationships and ensuring an exceptional customer experience
  • Working towards individual and team KPIs and performance goals
  • Providing clear, accurate information to support informed decision-making
  • Supporting customer retention and identifying opportunities to upsell where appropriate


Who we’re looking for:

  • Previous experience in customer service or sales (especially in a target or KPI-driven environment)
  • A confident and enthusiastic communicator with a customer-first mindset
  • Motivated, reliable, and eager to learn
  • Proactive problem solver who enjoys working in a team
  • Someone keen to develop their skills and grow within the insurance industry


What’s in it for you?

  • Competitive salary of £23,000 – £30,000 (dependent on experience)
  • Monday to Friday, 37.5 hours per week – no weekends
  • Full training and ongoing support
  • Clear progression opportunities within a growing business
  • Friendly and supportive team environment that celebrates success

Apply
Location:
Guildford
Job Type:
PartTime
Category:
Business

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