We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in Sheffield's Kiveton Park area.

The position offers on-the-job training.

What's in it for you as a Customer Service Advisor: * Hourly pay rate - £13.55 per hour (salary £29,945) * Hours of work - Monday to Friday 8am - 4pm or 9am - 5pm rotating * The position is initially offered on a 2 - 3 month temporary basis, which could potentially be extended.

Main duties of the Customer Service Administrator: * Manage customer inquiries and provide exceptional customer service * Perform accurate and efficient order entry, converting the customer's requirements into the ordering software * Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs * Collaborate with team members to streamline processes and improve overall efficiency * Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions * Manage call offs, partial shipments, and back orders until orders are completely fulfilled * Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs. Requirements of the Customer Service Advisor: * Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry * Gr...