Customer Services Administrator | Corby MondayFriday, 08:3017:00 (37.5 hours)|Site-based: Corby £28500.00

Do you enjoy being the person customers trust? Someone who keeps orders moving, solves problems quickly, and builds strong relationships?

Do you want to join a global leader in food manufacturing, who are part ofAssociated British Foods (ABF), and become a key part of a friendly, fast-pacedCustomer Servicesteam.

What youll be doing Youll be the day-to-day customer service contact for a portfolio of key customers, ensuring a smooth end-to-end experience from order to delivery: Building and maintaining strong working relationships with allocated key customers Processing orders, sample requests and complaints in line with standard procedures Using theCRM systemto manage customer activity and communication Completing dailyorder allocationactions to keep service levels high Coordinating effectively with internal teams and external suppliers to achieveOTIF(on time, in full) delivery SupportingKPI performanceand contributing to customer reviews Overseeing collection and packaging asset return completions Processingexport orders and paperwork(where required) Multi-skilling to provide cover for colleagues and support the wider team

What were looking for Essential

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