Customer Service Advisor

4 Days Old

Our client, a growing business within the retail industry, based in Cheltenham, has an exciting new opportunity for a Customer Service Advisor to join their team on a full-time, permanent basis due to business growth. If you're looking for a fast-paced role where you can use your customer service skills, this position is for you! The successful Customer Service Advisor should have: Previous retail or customer service experience Previous experience within a call centre is desirable but not essential Strong communication skills across phone, email, and live chat Confidence when speaking with customers and suppliers Excellent attention to detail and organisational skills Able to work in a fast-paced environment A proactive and professional approach to problem-solving In this role, the Customer Service Advisor will be responsible for: Handling customer queries via phone, email, and live chat in a timely manner Providing advice on orders, product availability, and bespoke options Chasing suppliers and updating customers on order progress and delivery times Managing customer complaints professionally and efficiently Supporting sales opportunities and carrying out general administrative duties Our client is offering the successful Customer Service Advisor a salary in the region of £25,500 plus benefits including com...
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Location:
Cheltenham
Salary:
£24,000
Job Type:
FullTime
Category:
Customer Service & Support

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