Urgent Hire: Customer Service Assistant – Chesterfield Salary: £26,400 + Bonus Benefits: 31 Days Holiday, Pension Scheme Hours: • Monday to Thursday: 8:00am – 4:30pm • Friday: 8am – 3:30pm Francesca’s Recruitment Ltd is supporting a global manufacturer of specialist concrete equipment in the search for a Customer Service Assistant. This is an excellent opportunity to join a stable, well‑established organisation offering long‑term career development within a supportive and fast‑paced environment. Key Responsibilities * Respond to customer enquiries regarding parts and products * Provide technical support and guidance * Process orders, quotations, and invoices * Coordinate dispatch and monitor backorders * Maintain regular communication with customers and build strong relationships * Monitor stock levels and identify potential sales opportunities Candidate Requirements * Previous experience in customer service or sales (automotive or heavy equipment experience is advantageous) * Strong technical mindset with a willingness to learn * Confident communication skills and a collaborative approach * Highly organised with strong attention to detail * Proficient in Microsoft Office; CRM or ERP experience is beneficial What the Company Offers * Starting salary of £26,400 plus performance‑related bonus * 31 days annual leave including bank holidays * Company pension scheme * Supportive, close‑knit team within a global business * Genuine opportunities for development and career progression Immediate interviews are available. If you are motivated, customer‑focused, and looking to take the next step in your career, we encourage you to apply