Customer Service Coordinator

15 Days Old

Customer Service Co-ordinator South Manchester £33,000doe

One of the UK’s leading distribution firms, close to motorway, bus and tram links have an exciting new vacancy:

Free Parking

25 days annual leave + bank holidays

** Progression opportunities **

Desirables:

* Sitting within the supply chain and customer services team, responsible for managing the end-to-end order process

* Processing customer orders within greed timescales onto the ERP system

* Identifying any supply chain/stock issues; providing customers with updated delivery information or alternative solutions

* Confirming delivery dates, liaising with suppliers, through to ensuring successful delivery

* Playing a key part in maintaining high levels of customer satisfaction, ensuring supplier performance is consistently being achieved

* Raising and chasing purchase orders with suppliers, monitoring stock levels

* Providing regular customer updates, working to KPI targets

* Month end reporting

Essentials:

* Proven sales admin order processing experience within a manufacturing/distribution setting

* Knowledge of an ERP system/stock system are desirable

* Pro-active, dynamic individual with bags of enthusiasm

* Excellent communication skills and experience in building & maintaining strong relationships with customers and suppliers

For further information about this opportunity please forward your CV to Lisa for immediate consideration, I look forward to hearing from you.

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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Location:
Trafford Park
Salary:
£33,000 /annum
Job Type:
FullTime
Category:
Customer Services

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