Customer Service Coordinator

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Customer Service Coordinator Hemel Hempstead An exciting opportunity has arisen for a highly organised and detail-oriented individual to join a busy company as an Customer Service Coordinator. This position plays a vital role in supporting sales operations by ensuring that orders, reports, and product data are managed accurately and efficiently.
Key Duties as a Customer Service Coordinator:
Accurately input and manage customer orders within the system Generate and issue proforma invoices as required Produce and maintain reports relating to outstanding and active orders Communicate order updates and relevant information to both internal teams and customers Maintain organised and up-to-date documentation, including job records Set up and manage new product or part records within the system Track overdue items and liaise with internal teams to obtain missing updates Ensure all system data is kept accurate and current Provide day-to-day administrative and operational support to the Sales Team Assist with general coordination tasks to support smooth sales processesCustomer Service Coordinator Requirements:
Strong IT skills with the ability to quickly learn new systems Previous exposure to ERP systems Excellent attention to detail and accuracy in data handling Strong organisational skills with the ability to manage multiple tasks Effective communication skills, both written and verbal A proactive mindset with the ability to follow up on outstanding information Background in sales support, customer service, or administration is advantageousPlease apply now for this Customer Service Coordinator role or contact Molly Brooks at ProTech Recruitment
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Location:
Hemel Hempstead, Hertfordshire
Salary:
£25,000 - £30,000 /annum
Job Type:
FullTime
Category:
Electronics

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