Do you enjoy multi-tasking, engaging with customers, taking orders, providing updates and guidance? Are you passionate about working in a?fast paced?environment and enjoy a challenge where no two days are the same? We are currently looking for a Customer Service Coordinator to join our friendly ReadyMix?team working at our Bridgewater office. We are working hard to create a dynamic and inclusive environment and?its?important that our people come from a variety of?different backgrounds, therefore prior technical experience?isnt?always necessary for success. At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. Main Responsibilities?Reporting directly to the Customer Services Manager?the Customer ServiceCoordinator??plays a central role in coordinating and scheduling concrete deliveries, acting as the link between customers, concrete plants, drivers, and commercial teams. The role ensures that all concrete orders are delivered efficiently, safely, and on time to support day-to-day operations across the business.Responsibilities for this role?will include:?Take incoming orders by phone/email and enter them accurately into scheduling systemsServe as the primary point of contact for customers regarding delivery times, issues, and updatesCommunicate quickly and clearly about delays, plant breakdowns, or scheduling changes.Work closely with plant teams, hauliers, transport teams, and commercial teams to maintain smooth operationsResponsible for truck availability and working as a team to resource further haulage asrequiredto meet daily demandsThis role is a Monday - Friday role on a rotating shift pattern (7am 4pm and 8.30am 5.30pm) and Saturday mornings when required (approx?once per month)?The Ideal Candidate?The ideal candidate for the role of CustomerServiceCoordinatorwill have worked in a similar industry providing support to a wider team. Whilst industry experience is preferred it is not essential. If you have proven customer service or distribution / route planning experience in an?office based?environment, and you enjoy working as part of a team then this role may be of interest.?Suitable candidates for the role will have:?Proven experience working collaboratively within a team to ensure all tasks are completed in a timely manner and to a high standardGood communication skills (verbal and written) and confidence to build rapport and positive relationships with customers and colleagues?Desire to work as part of a team and the confidence to challenge processes and behavioursFlexible and adaptable approach to workAbility to provide excellent service to internal and external stakeholders at all levelsStrong problem-solving skills combined with numeracy and analytical abilityCommercially minded approachDetermination to succeed and to drive and lead improvementsAmbition to learn new skills and achieve your own personal goals, as well as business goalsWorking knowledge of Microsoft IT packages (SAP and CRM systems preferred)Why TarmacWe don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopauseTraining and development opportunitiesTarmac is committed to being a Forces-friendly employer. If youre coming from a military background, well support your transition and help you build a successful career with us.Were proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, were here to support you.Ready to build your future?Click Apply to get started. Please note: we sometimes close roles early due to high interest, so dont wait too long!#Tarmac #TarmacCareers #CustomerService #CustomerServiceCoordinator #ServiceDelivery #DistributionJobs #Bridgewater #SouthWestTarmac Trading LimitedJBRP1_UKTJ