Are you an experienced Customer Service Manager looking for an exciting opportunity just outside of Lancaster? Our client, a market leader in the medical testing and services field, is seeking a dedicated Customer Service Manager to join their team. This role involves proactively engaging with customers and suppliers to resolve order issues and ensure customer satisfaction.

Basic salary of £32,000 - £35,000 per year Bonus of £500 - £1,000 annually 28 days holidayThe Role: As a Customer Service Manager, you will:

Proactively approach customers to update them on order issues Communicate with suppliers to resolve any issues efficiently Ensure excellent customer service and satisfaction Collaborate with team members to improve processes Maintain organised records and documentationThe Candidate: The ideal Customer Service Manager will have:

Experience as a Customer Service Manager or Client Experience Manager Excellent verbal and written communication skills Strong organisational abilities Ability to work effectively within a team A realistic opportunity to progress into a managerial role A full driving license and a carThe Package: The Customer Service Manager role offers:

Annual salary of £32,000 - £35,000 Bonus ranging from £500 - £1,000 per year 28 days holiday Opportunity to work with a market leader in the medical services field Our client is a leading company in t...