Customer Service Manager

3 Days Old

Job title: Customer Service Manager
Location: Aldershot
Hours: Monday - Thursday 8.30am - 17.30pm and Friday 8.30am - 17.00pm
Salary: £40k
Perks: Career progression with a growing company, retail discount vouchers, training enhancement
Our client
Our client is a well-established and growing business in Aldershot, known for delivering high-quality service to both corporate and private clients. With a strong reputation in their sector and a collaborative team culture, they are now seeking a proactive and experienced Customer Service Manager to oversee and develop their customer service team of 23. This is a fantastic opportunity for someone who thrives in a busy, client-driven environment and enjoys motivating people, streamlining processes, and leading with confidence.
The role
As Customer Service Manager, you will take full responsibility for managing a team of 23 customer service professionals. You'll be the key driver of team performance, service delivery, and customer satisfaction-playing a pivotal role in shaping the customer journey from start to finish. This is a hands-on leadership role ideal for someone who brings energy, structure, and a solutions-focused mindset to their team.
Key responsibilities
Lead, mentor, and supervise a team of 23 customer service advisors, ensuring performance targets and service standards are consistently met Foster a supportive and collaborative team culture, encouraging ...
Apply
Location:
Aldershot
Salary:
£35,000 - £40,000 /annum
Job Type:
FullTime
Category:
Management & Consultancy

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