Customer Service Planner (Operations - Customer/Administration)
New Yesterday
Customer Service Planner (Operations - Customer/Administration)
Westminster , London
Permanent - Full Time
We are looking to recruit a Customer Service Planner to join our team, based from our office in Westminster , London.
About the Role
Joining our team, youllbe responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.
Using our in-house system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding cu...
- Location:
- London
- Salary:
- £28,000
- Job Type:
- FullTime
- Category:
- Customer Service & Support