Customer Service Recruitment Administrator
7 Days Old
Job Summary
We are looking for a confident and organised Customer Service Recruitment Administrator to support the recruitment process by actively calling, sourcing, and engaging candidates. This role plays a key part in delivering an excellent candidate experience while supporting recruiters in a fast-paced environment.
Key Responsibilities
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Make high-volume outbound calls to candidates to discuss vacancies, availability, and suitability
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Act as the first point of contact for candidates via phone, email, and messaging platforms
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Proactively source candidates using job boards, internal databases, and social media
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Screen CVs and conduct initial candidate conversations
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Book interviews and coordinate interview schedules
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Follow up with candidates after calls and interviews to gather feedback
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Maintain accurate and up-to-date candidate records on the recruitment system
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Respond to candidate queries in a professional and timely manner
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Provide administrative support to the recruitment team throughout the hiring process
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Ensure compliance with data protection and recruitment procedures
Skills and Experience
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Strong customer service and communication skills
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Confident, professional telephone manner with experience in outbound calling
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Ability to build rapport quickly and engage candidates over the phone
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Good organisational and multitasking skills
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Comfortable using recruitment systems and basic IT tools
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High attention to detail and discretion with confidential information
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Previous experience in customer service, call handling, recruitment, or administration is desirable
Personal Attributes
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Friendly, approachable, and professional
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Resilient and comfortable with regular and high-volume calling
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Self-motivated and target-driven
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Positive team player with a proactive attitude
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Adaptable and eager to learn
What We Offer
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Full training and ongoing support
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A collaborative and supportive team environment
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Opportunities for career progression within recruitment
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Competitive salary and benefits
- Location:
- Cockermouth
- Salary:
- £30,000 - £35,000 /annum
- Job Type:
- FullTime
- Category:
- Administration
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