Customer Service Representative- Epsom in Epsom

22 Days Old

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Job Description
Customer Service Representative
Epsom, Surrey
£26,000 starting salary + bonuses
Office-based, hybrid option after probation
Join a friendly team in Surrey as a Customer Service Representative. If you thrive on variety, enjoy problem-solving, and take pride in delivering exceptional service, this could be the perfect opportunity for you.
What you'll be doing:
Handling customer enquiries via phone and online with professionalism and accuracy
Administering mortgage accounts (completions, payments, transfers, amendments)
Managing accounts, including opening, closing, and transfers
Preparing letters and responding to enquiries
Performing cashiering duties and supporting internet account processes
What you'll bring:
Excellent organisational and communication skills
A logical, analytical approach to problem-solving
Accuracy and attention to detail
Ability to multitask and adapt quickly
IT literacy and eagerness to learn
Experience in customer service
Benefits & Perks:
Scaled pension scheme
25 days holiday allowance, rising to 28 with service
Parking permit for a local car park
Discretionary bonus based on company and personal performance
Perkbox membership
Bupa Private Medical Insurance
Volunteer day each year
Life assurance
Season ticket loan
Hybrid working options
Apply Now and send us your CV. We'll be in touch as soon as possible!
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
Apply
Location:
Epsom
Job Type:
FullTime

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