Customer Service Representative
3 Days Old
Job Description
About the role
This is a high-performance role, for a German speaking graduate within a global insights and advisory business, operating at the intersection of consulting, investment and market intelligence.
You’ll work in a fast-paced, client-facing environment, connecting senior decision-makers with industry experts to support critical business and investment decisions.
This role offers immediate responsibility, steep learning and a clear progression pathway into leadership within a commercially driven organisation.
What you’ll be doing
- Managing multiple client projects simultaneously, often under tight deadlines
- Identifying and engaging relevant industry experts across global markets
- Conducting high-volume outreach (primarily phone-based) to secure expert participation
- Building strong relationships with both clients and experts
- Managing end-to-end project delivery, including scheduling and coordination
- Developing a strong understanding of industries, markets and regulatory environments
What you’ll gain
- Rapid development of commercial skills including communication, negotiation and client management
- Exposure to senior stakeholders across investment, consulting and corporate sectors
- A clear progression pathway, with promotion to Manager typically within 24–30 months
- Opportunity to develop broad business knowledge across multiple industries
- Long-term career development, including potential support for further study (e.g. MBA)
Key criteria
- Fluent in German and English (C1/C2 level or equivalent)
- Strong academic background (2:1 or above or international equivalent)
- Confident communicator, comfortable engaging senior professionals via phone and video
- Highly motivated and target-driven, with a strong work ethic
- Resilient, with the ability to perform under pressure and manage multiple priorities
- Strong interpersonal skills, with the ability to build rapport quickly
- Demonstrated evidence of drive and achievement (e.g. internships, extracurricular activities, leadership roles)
- Commercially curious, with an interest in business, markets and global trends
Salary and benefits
- £41,500 base salary + uncapped performance bonus (OTE £48,500 – £57,500)
- Pension contribution and private healthcare (including dental)
- 25 days annual leave plus bank holidays and additional office closure over Christmas
- Office-based in central London with subsidised meals and on-site perks
- Hybrid working (including work-from-home flexibility on selected days)
Why apply
This is a standout opportunity for graduates looking to build a career in a fast-paced, commercial environment where performance is recognised and progression is fast.
You’ll gain real responsibility from day one, develop highly transferable business skills, and work alongside ambitious peers in a dynamic, high-growth setting.
- Location:
- London
- Job Type:
- FullTime
- Category:
- Business
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