This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. The company has a small, friendly team that works together to make a difference in people's lives. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice.

The company seeks a Customer Services Representative to join their friendly team.

This is a full-time role, Monday to Friday. This is intended to be a hybrid working role, with typically three office days and two remote working days per week.

Responsibilities: Providing outstanding customer service through phone and email. Taking telephone orders and payments. Processing returns and refunds. Supporting the sleep test team with their processes. Some general data entry / admin tasks as needed.

Essential skills: Excellent written and verbal communication skills. Ability to problem solve and take ownership. Self-motivated team player. Attention to detail. Can-do, positive attitude. Minimum two years of customer service experience (office or retail).

Company benefits include a SimplyHealth cash plan, exclusive discounts with numerous retailers and services, and a company pension.

Ongoing ...