Customer Service Specialist

Location: Bedford (Office-based for 4-6 weeks)

Working hours: Monday to Friday – (you have the option to work the following shifts: 7am-3pm, 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm)

Pay rate: £13.54 per hour plus overtime

Contract: Temporary

Start Date: Monday 27th April 2026 + Tuesday 5th May 2026

About the Role

We are seeking a Customer Service Specialist to join the busy customer services team within a large, well-established corporate organisation. This is a fantastic opportunity to support with a backlog of online bookings.

You’ll be part of a focused, collaborative team that values accuracy and efficiency. The team is diverse, experienced, and committed to delivering exceptional service.

Key Responsibilities

• Liaise with customers via email and phone to resolve queries.
• Handle incoming calls from customers regarding outstanding appointments
• Multi-task across administrative and customer service duties.

What We’re Looking For

• Solid Customer Service experience with some admin experience
• Excellent IT skills
• Ability to multi-task and manage workload effectively.
• Strong communication skills and attention to detail.

Why Join?

• Work for a leading corporate organisation with a supportive team.
• Competitive hourly rate and potential for extension.

Interested? Apply today and start your new role next week