CustomerServiceSpecialist Temptoperm Wearerepresentingaleadingcompanywithinthesemiconductorindustry,providingend-to-endgasdeliverysolutionsfrominitialdesignthroughtofinalshipment. Ourclientisseekingapositiveandenthusiasticindividuallookingtodeveloptheircareerinafast-pacedenvironment.Inthisrole,youwillutiliseyourstrongcommunicationskillstoconfidentlyworkwithbothinternalandexternalstakeholders,supportingtheday-to-dayoperationswithintheCustomerServicedepartment. AsaCustomerServiceSpecialist,youwilltakeownershipofcustomeraccountsandmanagetheend-to-endorderprocessusingsystemssuchasSAP,CRMplatforms,andExcel. Whatcanyouexpectfromtherole? Buildastrongunderstandingofcustomerbusinessesandrequirements,managinganddevelopingcustomeraccountsviaemailandMicrosoftTeams. Respondtocustomerqueries,liaisingwithinternaldepartmentswherenecessary,andprovidetimelyupdatesthroughtoresolution. Managefullorderprocessing,includingpurchaseorderchanges,rescheduling,andcommunicationofupdatestobothcustomersandinternalteams. Processrework,return,andrepairordersefficiently. CollaboratewithProductionandPurchasingteamstoensureon-timedelivery,managingshortages,escalations,andscheduleadjustments. Raisecreditanddebitnoteswhererequired. Maintainaccuratesystemdata,includingpricelists,quotes,RFQs,revisions,BOMs,draw...