Customer Service Specialist – Healthcare

Hybrid | Slough, Berkshire (3 days office / 2 days home)

Up to £30,000 + £6,000 Bonus

Looking for a customer-focused role where your organisation and communication skills make a real impact? Join a respected medical technology company supporting healthcare professionals across the UK.

As a Customer Service Specialist, you’ll coordinate and support medical device product demonstrations, working closely with internal teams and healthcare professionals including doctors and nurses. You’ll manage schedules, organise logistics, and ensure every demonstration runs smoothly. This is a varied, fast-paced role where attention to detail, strong organisation, and great communication are key.

You’ll be part of a supportive and collaborative team, within an established healthcare organisation known for its professionalism and high standards. The company offers genuine stability, development opportunities, and a positive culture with regular team events.

What we’re looking for:

✔ Customer service experience (B2B)

✔ Highly organised with strong attention to detail

✔ Confident communicator comfortable speaking with healthcare professionals

✔ Positive, energetic team player

What’s on offer:

• Salary up to £30,000

• £6,000 bonus paid quarterly

• Hybrid working (2 days from home)

• 25 days holiday + pension

• Flexible hours (8-hour day between 8am–6pm)

• Free onsite parking

Location: Berkshire, UK.