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Customer Service Supervisor - Manufacturing

Location: Bristol

Job Type: Temp - Permanent, Full-Time (Fully On-Site)

Salary: Up to £35,000 per annum

Hours: Monday to Friday, 8:30am - 4:30pm

About the Role

We are a well-established manufacturing business specialising in the production of calendars and diaries. We are seeking an experienced Customer Service Supervisor to join our Bristol-based team on a permanent, full-time basis. This role is fully on site and plays a key part in ensuring smooth customer service operations and order fulfilment.

Key Responsibilities

Supervise and support the customer service team

Manage customer enquiries and maintain strong client relationships

Process and oversee customer orders from receipt to dispatch

Check stock availability and liaise with production teams

Coordinate manufacturing schedules with customer demand

Maintain accurate records and internal systems

Ensure consistently high levels of customer service

About You

Previous customer service experience within a manufacturing or production environment

Experience in a supervisory or team leader role

Strong organisational and communication skills

Confident handling orders, stock checks, and customer interactions

Reliable, proactive, and detail-oriented

What We Offer

Permanent, full-time position

Fully on-site role in Bristol

Salary up to £35,000 per year

Monday to Friday working hours (8:30am - 4:30pm)

Stable role within an established manufacturing business

to apply please email your cv to (url removed)

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