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Customer Service Team Leader

4 Days Old

Thrive Trowbridge are delighted to be working with our well respected client in the Devizes area who are actively looking to recruit a Customer Service Team Leader on a permanent basis.
What you will be doing:
Management of the department and client portfolio
Dealing with queries and processing orders as well as more complex customer service issues
Advising on new products and services
Supervision of a team including reviews, development, coaching and training
Collaboration with a number of other departments
What you will need to succeed:
Exceptional customer service and administration experience
Proven track record within a similar role, ideally from a technical product range
Strong staff management skills including training and mentoring
Great attention to detail, numeracy skills and the ability to lead by example in this hands-on role
Excellent communication skills as you will be dealing with a variety of internal departments and clients
What you will receive in return:
Competitive salary
Full time Monday to Friday
Generous benefits package
The opportunity to join a collaborative environment
*Please note 100% office based*
What you need to do next:
If you are interested in being considered for this position, please contact sarah.collins@ thrivegroup.co.uk
Thrive are acting as an employment business in relationship to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
PRMSTH
TPBN1_UKTJ
Location:
Trowbridge
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service

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