Customer Services Assistant

New Today

Do you enjoy working in a people-facing role where no two days are the same and youre not stuck behind a desk?

Location:

Inverness Hours:

Monday to Friday, 8.30 am

4.30 pm Contract:

12-month contract (starting January ideally) Pay:

£27,400 - £27,900 Were recruiting for a Front of House Customer Services Assistant to join a busy Client of ours in Inverness. This is a highly in person role where the majority of enquiries are dealt with face to face, rather than by phone or email. This is not a typical receptionist or desk based admin role. Youll be on your feet for much of the day, welcoming visitors, supporting staff and carrying out a variety of practical, hands-on tasks both inside and outside the building. The role would suit someone who enjoys being active at work and taking a flexible, hands on approach. Responsibilities: Acting as the main front of house point of contact for staff, visitors and contractors Delivering excellent face to face customer service in a busy environment Managing visitor access, security and health & safety procedures Supporting the day to day operation of the building and facilities Carrying out practical, hands-on tasks around the site, including spending time outdoors Assisting with basic vehicle and facilities checks (training provided) Making routine arrangements such as meeting rooms and hospitality bookings Providing general administrative support as part of the wider workplace services team Prioritising tasks and responding to issues as they arise throughout the day What Were Looking For: Experience in a customer facing role such as retail, hospitality, front of house or visitor services Confident dealing with people face to face and providing a welcoming, professional service Happy working on your feet and carrying out hands on, practical tasks A flexible, proactive attitude and willingness to get involved where needed Good communication skills and attention to detail Comfortable using basic IT systems Disclosure Scotland will be conducted if you dont already have one done recently Clean driving licence How to Apply: If youre looking for a varied, active, people focused role and enjoy a hands on working environment, contact Lauren at Global Highland today to find out more.

TPBN1_UKTJ
Location:
Gb
Job Type:
FullTime
Category:
Customer Service

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