Customer Services Coordinator

16 Days Old

Customer Services Coordinator | Warrington | Up to £28'000 + benefits

We are looking for a dedicated and customer-focused Customer Services Coordinator to join an existing team that have a customer-first mindset. As the first point of contact you will be instrumental in delivering a first-class service, ensuring all queries and concerns are managed with care, professionalism, and efficiency. This role is pivotal in maintaining high levels of customer satisfaction and upholding the reputation of the brand throughout the aftercare period.

Customer Service Coordinator Benefits:

24 days + BH, increases with length of service
Annual bonus - up to 5% of your annual salary
Free Parking
Career progression
Ability to buy and sell holidays and carry over
Healthcare
Pension Scheme

Hours: Monday - Friday 8.30am - 5pm with an early finish on a Friday at 4.30pm

Customer Service Coordinator Key Responsibilities

Be the primary point of contact for customers, ensuring all queries and concerns are handled promptly and courteously.

Champion the customer across the business, providing a consistent, informed, and positive experience.

Maintain a professional and courteous demeanour in all communications, written, telephone, and face-to-face.

Log and manage all customer i...
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Location:
Warrington
Salary:
£28,000
Job Type:
FullTime
Category:
Customer Service & Support

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