Customer Services Representative

7 Days Old

Are you a proactive, commercially minded customer service professional who thrives in a fast-paced environment?
We are looking for an exceptional Customer Service Executive to join our clients team in Yeovil . This is not a call centre role, this is a pivotal position working alongside our clients internal teams to maximise customer satisfaction, increase sales conversions, and strengthen long-term client relationships. If you combine outstanding communication skills with strong organisation, commercial awareness and a customer first mindset, we want to hear from you. This is a varied, fast-paced role that requires initiative, accuracy and confidence.
Key responsibilities: Coordinate customer and new business appointments with theinternal teams Proactively follow up quotations and prospects to maximise conversions Deliver first-class customer service via phone, email and online enquiries Process sales orders, raise purchase orders and manage supplier quotes Track customer enquiries and update internal CRM/order systems Support marketing activity by converting leads into active customers Resolve customer queries quickly and professionally Manage diaries, itineraries and key communications Identify cross-selling opportunities to increase overall sales Skills and Experience Experienced in customer service, s...
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Location:
Yeovil
Salary:
£30,000
Job Type:
FullTime
Category:
Customer Service & Support

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