Are you a proactive, commercially minded customer service professional who thrives in a fast-paced environment? We are looking for an exceptional Customer Service Executive to join our clients team in Yeovil. This is not a call centre role, this is a pivotal position working alongside our clients internal teams to maximise customer satisfaction, increase sales conversions, and strengthen long-term client relationships. If you combine outstanding communication skills with strong organisation, commercial awareness and a customer first mindset, we want to hear from you. This is a varied, fast-paced role that requires initiative, accuracy and confidence.Key responsibilities:Coordinate customer and new business appointments with theinternal teamsProactively follow up quotations and prospects to maximise conversionsDeliver first-class customer service via phone, email and online enquiriesProcess sales orders, raise purchase orders and manage supplier quotesTrack customer enquiries and update internal CRM/order systemsSupport marketing activity by converting leads into active customersResolve customer queries quickly and professionallyManage diaries, itineraries and key communicationsIdentify cross-selling opportunities to increase overall salesSkills and ExperienceExperienced in customer service, sales support, account management or order processingExceptionally organised and detail-focusedConfident speaking with customers and negotiating professionallyCommercially aware and motivated by resultsProactive, you dont wait to be askedComfortable managing multiple prioritiesSkilled in CRM/database systems and Microsoft Office Experience in sales administration, customer service coordination, internal sales, or account support would also be highly advantageous.JBRP1_UKTJ