Customer Solutions Consultant

11 Days Old

Job Title: Customer Solutions Consultant Location: Leeds (Office Based) Salary: £40,000 - £60,000 per annum An exciting opportunity has arisen with a well-funded, rapidly growing SaaS and AI technology business that delivers an innovative platform designed to streamline customer communication, automate workflows and improve operational efficiency. This Customer Solutions Consultant role is ideal for a technically minded, customer-focused professional who enjoys problem-solving, supporting clients and helping businesses maximise the value of cutting-edge software solutions. Customer Solutions Advisor Responsibilities Managing customer relationships Lead customer onboarding and platform configuration Translate customer workflows into tailored software solutions Act as a key technical contact throughout the customer lifecycle Deliver training and onboarding support to improve adoption Troubleshoot issues and liaise with Product and Engineering teams Support with mapping processes for customer engagement Attend customer visits and national industry events Customer Solutions Advisor Requirements Previous experience in Customer Success, Technical Support, Onboarding or SaaS support roles Exposure to field management systems Und...
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Location:
Leeds
Salary:
£60,000
Job Type:
FullTime
Category:
Healthcare & Pharma

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