Customer Success / Client Service Executive
5 Days Old
Job Title : Client Success Executive
Location : East London
Salary : £27,000 - £30,000 per annum
Job Type : Permanent, Full Time
About us
At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, 'people-first' professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology.
About the role
This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client.
Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert.
Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adv...
- Location:
- London
- Salary:
- £30,000
- Job Type:
- FullTime
- Category:
- Management & Consultancy