Customer Success Engineer - SASE

• United Kingdom (Remote / Hybrid)
• 12-Month Fixed-Term Contract
• £75,000 per annum
• Full-time

The Opportunity

We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK.

This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions.

This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position.

What You'll Be Doing

• Acting as the primary technical contact for enterprise customers
• Supporting implementation and integration of SASE solutions
• Driving adoption and optimisation of cloud security platforms
• Troubleshooting complex networking and security issues
• Managing escalations and coordinating with engineering teams
• Advising on SASE best practices and security governance
• Identifying risks and supporting mitigation strategies
• Building deep expertise across the SASE stack

What We're Looking For

Experience

• 5+ years in a technical role such as:
• Security Engineering
• Network Engineering
• Technical Consulting
• Post-sales / Customer Engineering
• Strong customer-facing experience in enterprise environments
• Proven hands-on experience with SASE solutions (essential)

Technical Skills

• Strong understanding of SASE architecture and components
• Solid networking fundamentals
• Experience with firewalls, xbpsjku routers, switches and VPNs
• Knowledge of CASB, SWG, ZTNA and DLP technologies
• Routing protocols (BGP, OSPF, EIGRP)
• Experience with IPSEC, SSL, PKI
• Authentication protocols (SAML, SSO, LDAP, RADIUS)
• Linux knowledge (Bash or Python beneficial)

Why Apply?

• Work with cutting-edge SASE and cloud security technology
• Exposure to large-scale enterprise environments
• High-impact role supporting critical security infrastructure
• Fast-paced, international environment