The Business

Digitech are exclusively partnered with a high-growth AI start-up aiming to disrupt a multi-billion-dollar industry by helping companies digitalise. For over six years, the business has operated as a consultative partner, building an enviable customer base that includes industry leaders. They are now launching a SaaS platform to expand their reach to both existing and prospective clients.

The Role

The company is seeking a tech-savvy Customer Success Specialist who can help clients turn complexity into clarity.

Responsibilities include:

• Driving complex, multi-stakeholder technology implementations (e.g. reality capture, project management tools).
• Preparing and delivering high-impact presentations, showcasing how digital solutions can be practically adopted across organisations.
• Conducting workshops with project stakeholders to assess and analyse existing processes requiring upgrades.
• Recommending effective solutions to improve and enhance current workflows.

You’ll be a great fit if you have:

• 2-7 years’ experience in customer success or enterprise software solutions.
• A strong technical orientation.
• Excellent communication skills.
• An analytical, detail-oriented mindset.
• An interest, degree, or experience in civil engineering or construction management - or professional experience in the construction industry (highly desirable).
• Greek speaking would be highly desirable

Package & Benefits:

• Salary: £50k-£60k DOE
• Equity and additional incentives
• Hybrid working (Central London office)

If this sounds like you, please apply within or forward your CV directly to freddie.shields@digitechresourcing.co.uk