Job title: Customer Success Manager Location: Nottingham, United Kingdom Salary: From £50,000 (depending on experience) + car allowance Customer Success Manager Overview Are you motivated by helping customers achieve tangible results? Do you enjoy building strong relationships, improving processes, and influencing customer outcomes? This is an excellent opportunity to join a growing team as a Customer Success Manager. In this role, you will be responsible for enhancing customer satisfaction, driving successful adoption of solutions, and minimising churn. You will collaborate with both customers and internal stakeholders to design and implement scalable processes that improve the overall customer experience and accelerate time-to-value. This position suits someone who enjoys problem-solving, working collaboratively, and advocating for customer needs. You will contribute to product improvements, support contract renewals, and ensure customers gain maximum benefit from the platform. Some travel will be required to meet clients and colleagues, so flexibility is important. Customer Success Manager Key Responsibilities Manage and improve key stages of the customer lifecycle, including onboarding, adoption, retention, and renewals Work closely with customers to configure systems in line with their oper...