Customer Supply Chain Manager in Leicester, Leicestershire
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Customer Supply Chain Manager - Manufacturing Fulfilment & Order Delivery
East Midlands
Commutable from Leicestershire, Warwickshire, Northamptonshire
Lead customer fulfilment in a fast-paced, make-to-order engineering environment where delivery performance is business-critical.
The Role
An opportunity to lead a customer-facing supply chain function within a complex manufacturing environment supplying global customers with time-critical engineered products.
This is not a traditional customer service role. It sits at the centre of:
* Manufacturing
* Supply chain
* Customer delivery performance
You will lead a team responsible for managing the full order lifecycle, ensuring customer commitments are met despite production constraints, supply challenges, and changing demand.
Key Responsibilities
* Lead and develop a customer service / fulfilment team (5 reports)
* Manage order flow from receipt through to delivery
* Coordinate cross-functional activity across:
o Production
o Planning
o Procurement
* Act as escalation point for delivery-critical issues
* Drive customer satisfaction and service performance
* Support SIOP / demand planning processes
Environment
* Make-to-order manufacturing
* Complex supply chains
* Global customer base
* Time-critical delivery expectations
Requirements
* Experience in manufacturing or engineering environment
* Strong understanding of supply chain / order fulfilment
* ERP system experience
* Proven leadership or team development capability
* Ability to manage customer expectations in complex scenarios
Package
* £38,000 - £45,000
* Development and progression opportunities
* Pension + benefits
Ready to Apply?
If you're ready to take on this exciting, high-impact role, we'd love to hear from you!
Send us your CV today, quoting reference LX (phone number removed)
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.
- Location:
- Leicester
- Job Type:
- FullTime
- Category:
- Manager, Supply Chain Manager, Management, Supply Chain