Customer Support Administrator

New Today

Job Description

We are looking for an experienced Office Administrator to join our team in Wetherby. This is a full-time on-site position paying up to £28,000 with excellent benefits, including Private Healthcare.


What you'll be doing:

  • To provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods
  • Proactively support and embed a generative safety culture
  • To enter enquiries and bookings onto WS5 system
  • To enter data and provide quotations from WS5 for the commercial teams
  • To produce reports and correspondence as and when requested by customers and the commercial team
  • To ensure Job Completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required
  • To ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required
  • To ensure internal transactions are processed on a regular basis
  • To ensure correct procedures are always followed
  • To carry out incidental office duties
  • Undertaking specific projects if required
  • Maintaining continuous professional development and competence for the role


What we are looking for:

  • Administration experience
  • Excellent communication skills
  • Strong computer skills (MS Word, Excel, Outlook)
  • Strong analytical skills
  • Good organisational skills
  • An ability to balance your workload
  • An ability to focus on detail and complete administrative duties to tight deadlines
  • An excellent command of the English language (both written and verbal)
  • An ability to remain courteous and professional in a busy environment


What's in it for you:

  • 25 days holiday (plus bank holidays)
  • 20 days Company Sick Pay
  • Pension 5% matched
  • Life Assurance 4 x salary
  • Salary sacrifice EV scheme
  • Salary sacrifice cycle to work scheme
  • Private health scheme via Benenden
  • Optional health cash plan
  • Enhanced maternity & paternity
  • Volunteer day


Closing Date: Monday 30th March, 2026


We’re committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support candidates through our recruitment process.

Location:
Wetherby
Job Type:
FullTime
Category:
Business

We found some similar jobs based on your search