Customer Support Co-ordinator (Fixed Term Contract)

New Yesterday

Customer Support Co-Ordinator (9-Month Fixed Term Contract) Ainscough Crane Hire are looking for an ambitious and customer-focused individual to join our team in Standish as a Customer Support Co-Ordinator on a 9-month contract. This is more than just a fixed-term role it's an opportunity to join the UK's leading crane company, gain exposure to a fast-paced operational environment and demonstrate your capability within a market-leading organisation. While this position is initially offered as a 9-month contract, there may be potential for it to become permanent in the future, subject to business needs. For the right person, this is a fantastic platform to showcase your skills and open the door to longer-term opportunities within Ainscough Crane Hire. The Role As a Customer Support Co-Ordinator, you will play a crucial role in supporting the wider business by building strong relationships with both internal and external customers. Working as part of our Customer Support Centre, you will: Act as the first point of contact for all customer enquiries Maximise revenue through proactive and reactive sales activity Convert quotations into confirmed orders Identify upselling and cross-selling opportunities Schedule site visits and support technical enquiries Ensure all administration is completed accurately and efficiently Work to KPIs, SLAs ...
Location:
Wigan
Salary:
not provided
Job Type:
FullTime
Category:
Customer Service & Support

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