Customer Support Coordinator

New Yesterday

An excellent opportunity to join a highly skilled and busy team, working together to provide excellent customer service to new and existing customers.
Please note: This is a Fixed Term Maternity Cover Position
OPPORTUNITY HIGHLIGHTS
Excellent Salary 25 Days Holiday Monday - Friday Highly successful Food Manufacturer
THE Customer Support Coordinator
Are you a detail-driven, customer-focused professional ready to make an impact.
We're looking for a Customer Support Coordinator to join our dynamic team of five, where you'll play a vital role in delivering outstanding service to our customers and ensuring smooth operations across our supply chain.
As our Customer Support Coordinator, you will:
Be the key point of contact for customers placing orders Accurately process sales contracts and ensure timely delivery Coordinate with logistics providers to book transport and negotiate competitive rates Prepare shipping and export documentation Collaborate with our operations team to meet customer delivery expectations Ensure compliance with company policies and maintain accurate records Handle urgent order requests, manage stock holdings, and process sample orders Support continuous improvement in workflow and customer satisfactionTHE IDEAL CANDIDATE
Excellent verbal and written communication skills Strong organisational abilities with high attention to detail Proficiency in Microsoft Excel (advanced level) Expe...
Location:
Ditton
Salary:
£33,000 /annum
Category:
Customer Service & Support

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