Customer Support Engineer

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Our engineering client based near Hedge end is looking for a Customer support engineer / technical services coordinator.

The successful candidate will be required to interface with clients, deal with inbound queries / orders and troubleshoot technical problems.

You will also be required to carry out the following:
Identify parts
Raise orders on system and quote for parts
Collaborate with other teams to resolve technical issues
Manage customer expectations and keep them updated at all times
Professionally pack and label parts for shipment
The ideal candidate will have the following skills / background:
Proven experience in a technical (engineering) role
A sound knowledge of electrical, mechanical and hydraulic components
High proficiency in MS products, word, outlook, excel
Reliable and effective communication skills
This is a fantastic opportunity to join a local and growing engineering business.

Hours:
37.5 hrs per week
Monday - Friday

Salary:
£38,000p/a - £42,000p/a

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Location:
Southampton
Salary:
£40,000
Job Type:
PartTime
Category:
Customer Service

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