Job Title: Customer Support Executive Location: Telford Work Pattern - Hybrid (Mon and Tues in office) Type: Permanent, full-time Salary: Up to £32,000 base - plus additional earning potential (around 1/3 of salary in addition) About the Role: We are looking to hire a new Customer Support Executive to play a key role in driving new member growth at our client. You will be assisting customers with their annual subscription renewals and delivering a 'best in class' customer experience to our customers, delivering the happiness we promise. You'll receive full support to succeed, including comprehensive product training, sales coaching, and ongoing mentoring. You'll get the support you need to be successful, with product knowledge, training, support skills and on-going mentoring. This is a long standing client for us, we have placed a number of people with them over the years and it seems to be a great place to work, with a great culture and lots of progression opportunities. Key Responsibilities: Engage and Renew - renew customer subscriptions and plans Work with customers to understand problems and solve issues Maximize every interaction: Ensure each member interaction delivers value, encourages app usage, and supports long-term retention....