OverviewCustomer Team LeaderLocation: 196-198 Crookes, Sheffield, S10 1TGPay: £13.99 per hourContract: 16 hours per week + regular overtime, permanent contract, part-timeWorking pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interviewAge requirement: 18+ to authorise age-related salesWhat you'll doOwn the day-to-day running of the store by leading the team on your shiftMotivate, coach, and support your team to deliver great service and efficient operationsWork hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team MembersSupport store performance through merchandising, stock accuracy, and HR processesChampion Co-op through community engagement and membership growthWhat you’ll bringPassion for people and leadershipThe ability to work flexibly and lead by exampleSkills in retail, merchandising, or team management (experience not essential)Why Co-opAt Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. When you join us, you’re not just taking a job—you're joining a movement. We’re an organisation that puts people and communities first, powered by purpose. You’ll also receive:Full training and career development resources30% discount on Co-op products in storeFlexible access to your pay as you earn itUp to 10% pension contributions36 days of holiday (pro-rata, including bank holidays)24/7 access to GP appointments and colleague support programmeMarket-leading policies to help you through life’s big momentsInclusion and equal opportunityWe’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.Application processAs part of the application process for this job, you’ll need to complete two online assessments. It will take 15–20 minutes to complete these tests.We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr