customer-service-transport-coordinator

7 Days Old

Customer Service & Transport Coordinator
Location: Lutterworth

Hours: Full-time, Monday – Friday, 07:00 – 15:00

We are looking for a proactive and organised Customer Service & Transport Coordinator to join our team in Lutterworth. This is a fantastic opportunity for someone who enjoys office-based work and thrives on delivering excellent service.

Key Responsibilities:

Respond to customer queries via email and phone promptly and professionally

Resolve issues by liaising with internal and external teams

Book and manage transport jobs efficiently

Chase Proof of Deliveries (PODs) to ensure timely records

Maintain and administer the Transport Management System (TMS)

Generate customer reports using Excel and Power BI

What We’re Looking For:

Strong communication and problem-solving skills

Organised and able to manage multiple tasks simultaneously

Proficient in Microsoft Excel, with experience in Power BI a plus

Previous experience in customer service or transport coordination is desirable

Why Join Us:

Daytime hours, Monday to Friday – great work-life balance

Friendly and supportive office environment

Opportunity to develop your skills in transport management and reporting

If you are a reliable, detail-oriented individual who enjoys working in a dynamic office environment, we would love to hear from you!

Apply now and become a key part of our team in Lutterworth.

Apply

Location:: Lutterworth
Salary:: £12.71 per hour, Benefits: Flexible benefits, work-life balance, friendly
Job Type:: FullTime

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