Job Title: Data Engineer (BD&A - DAPM Live Service Support)

Max Rate: £430 per day inside ir35

Duration: 6 months

Location: Telford/hybrid 2 days per week onsite)

Active SC security clearance is required for this role.

Job Description:

We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.

Responsibilities

Live Service Support

Provide ongoing live support across platforms including: Denodo Talend Pentaho Data Integration (PDI) Git MySQL Amazon Redshift Investigate, diagnose and resolve incidents across data and integration services Work closely with technical teams to maintain service availability and performanceGrafana Monitoring & Alerting

Design, create and consolidate Grafana dashboards Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service Gather monitoring requirements from stakeholders Configure and implement alerting for legacy services that currently lack monitoring Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs Improve visibility, observability and proactive incident management

Experience & Skills

Essential

Active SC Clearance Experience supporting live production environments Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift Experience creating or maintaining Grafana dashboards Understanding of monitoring, alerting and service observability principles Strong troubleshooting and analytical skills Ability to gather requirements and translate them into monitoring solutionsDesirable

Experience configuring Grafana alerting Experience working in a client-side environment Knowledge of legacy system monitoring uplift Familiarity with Git version control