Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients.

To deliver exceptional client service, maintain internal and client relationships and effectively identify any risks to prevent loss of income and reputation to our business.

Key Responsibilities:

Data Processing:

* Debtor Receipts

* To ensure that all collections are receipted onto the debtor accounts daily via the operating system.

* To ensure the allocation of receipts are accurate and the correct remittances have been received and saved to the database.

* To ensure all cheque receipts are paid into the designated bank account daily.

* To ensure the suspense account is reviewed regularly and liaise with Credit Controllers, debtors and the Client to obtain allocation details to ensure this account is kept to a minimum.

* Email the operations team daily with details of any unidentified and unallocated receipts from that day which has been posted to the suspense account

* To liaise with Credit Controllers, Debtors and Clients regarding all cash receipt and allocation queries.

* Collating and raising documentation for debtor refunds and processing these once approved through the operating system.

* To process any authorised cash transfer requests received from the Operations team.

Reconciliations

* To complete the daily reconciliation of cash receipt...