Are you ready to transform the insurance industry?

Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.

Having achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013.

At Policy Expert, data is at the heart of everything we do, and our ambition is clear: our data and analytics will enrich every customer experience, optimize every business decision, and empower every colleague. The Exec and Board have committed significant investment to establish and mature our data capabilities, underpinned by a transformative Data Strategy built around three core pillars: Operating Model, Data & Analytics Platform, and Data Culture. We have five disciplines – Data Management, Engineering, Science, Analytics, and Visualisation – that collaborate with the rest of the business to drive incremental value through data, operational excellence, and business agility.

About the Product Management team:

Product Management is at the core of our strategy, guiding innovation and excellence across our insurance offerings. Led by our Chief Product Officer, who oversees our Heads of Product (Home, Motor, Pet, and Shared Services), Delivery Management, and Business Analytics, the team facilitates strategic prioritisation and translates executive decisions into actionable roadmaps and timely delivery. Our Product Management function combines deep business insights, user-centred design, and agile methods to create impactful, customer-focused solutions. Joining this team means being part of a collaborative and dynamic environment, driving products that enhance customer experiences, improve operational efficiencies, and significantly contribute to our business success and growth.

As a Data Product Manager at Policy Expert, you will:

• Define the vision and roadmap: Work closely with stakeholders to define the overall vision and roadmap for your squad's data products, ensuring alignment with the company's strategic purposes.
• Prioritise initiatives: Balance short-term needs and long-term projects, prioritising initiatives based on business impact, feasibility, and resource availability.
• Delivery: Oversee the lifecycle of data product development from ideation through deployment and maintenance, working with a technical lead and Delivery Manager to ensure initiatives are delivered and their impact communicated to the wider business.
• Squad management: Act as the liaison between data scientists, machine learning engineers, data engineers, and SME’s to ensure clear communication and alignment.
• Requirement gathering: Work with business units to gather requirements and understand their pain points to translate them into data product features with measurable KPIs. Write clear and concise product specifications, including user stories and acceptance criteria, for the data team to follow.
• Continuous improvement: Regularly review performance metrics and user feedback to continuously optimise and improve data products. Facilitate user testing sessions and collect user feedback to ensure data products meet user needs and business goals.
• User training & documentation: Coordinate with relevant teams to provide training and support to end-users, ensuring they can effectively use the data products. Maintain comprehensive documentation for all data products, including user guides, technical specifications, and best practices.
• Data quality standards and compliance: Establish and maintain high standards for data quality, consistency, and reliability. Ensure that data products comply with relevant regulations and policies (like GDPR) and that data privacy and security standards are upheld.

You should apply if:

• A passion for data, and while you don’t need a technical background you are comfortable discussing data science and machine learning concepts, tools, and processes with technical people, as well as translating these concepts into business language.
• Experience identifying and driving forwards novel opportunities for data, tied to tangible business result
• A strong track record in data product development in technical cross-functional teams.
• Strategic thinker with the ability to implement strategies through pragmatic and realistic roadmaps and actions plans.
• Experience of managing the full lifecycle of a data product from ideation, delivery, maintenance and continual improvement.
• A data driven approach in how you build product insights to shape choices, and you are comfortable deriving these insights through SQL queries, dashboarding tools etc.
• Experience pioneering and driving business change across an organisation.
• Extensive experience in managing and influencing stakeholders at all levels of the organisation.
• Excellent communicator, both written and spoken, at all levels of the organisation.
• Highly organised and structured in approach with a results-oriented mindset and an eye for detail.

This role will be based in our London office in a 50/50 Hybrid mode

We match your pension contributions up to 7%

Learning budget of £1,000 a year + Study leave (with encouragement to use it)

Enhanced maternity & paternity

Travel season ticket loan

️ Access to a wide selection of London O2 events and use of a Private Lounge

Prayer room in office

What We Stand for and Next Steps“We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment”

At Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support.

We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.

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