Data Security Support Analyst – Phoenix Group Job Type: Permanent – Associate Band 2 Location: Hybrid – Edinburgh, Telford or Birmingham office. Expected 1–2 days per week in office, subject to business needs. Flexible working: All roles are open to part‑time, job‑share and other types of flexibility. We will discuss what is important to you and how to balance this with business requirements during the recruitment process. You can read more about Phoenix Flex here. Closing Date: 30/12/2025 Salary and benefits: £28,000 – £32,000 plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12 × salary life assurance, career breaks, income protection, 3 × volunteering days and much more. Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We’re Phoenix Group, a long‑term savings and retirement business offering products across our leading brands – Standard Life, SunLife, Phoenix Life and ReAssure. About 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. The role As a Data Security Support Analyst you’ll provide first‑line operational support for Phoenix Group’s Data Loss Prevention (DLP) service. You’ll be the first point of contact for alerts and incidents, performing triage, initial investigation, and escalation where required. Working closely with Data Security Engineers and Senior Engineers, you’ll help maintain a secure environment and ensure timely response to data security events. This is an excellent opportunity for those starting their career in cybersecurity or looking to move into data security operations. Full training will be provided, but you’ll need strong analytical skills, attention to detail and a proactive approach. Key Responsibilities

Monitor DLP alerts across Microsoft Purview and related platforms. Perform L1 triage: validate alerts, gather context, and escalating to engineers when needed. Document incidents accurately for compliance and audit purposes. Support routine operational tasks such as policy checks, reporting and basic configuration under guidance. Assist with user queries related to data security policies and processes. Contribute to continuous improvement by identifying recurring issues and suggesting enhancements. Participate in knowledge sharing and training sessions to build technical capability.

What are we looking for?

Strong analytical and problem‑solving skills with attention to detail. Experience in cybersecurity and data protection, with a willingness to learn and develop technical skills. Familiarity with Microsoft 365 tools (Outlook, Teams, SharePoint) – technical training will be provided. Excellent communication skills for clear incident documentation and stakeholder interaction. Exposure to security concepts or recognised frameworks (e.g., ISO 27001, NIST, or ISF Standard of Good Practice). Basic understanding of Data Loss Prevention (DLP) or similar technologies.

We Want To Hire The Whole Version Of You. We are committed to ensuring that everyone feels accepted and welcome. Applicants from all backgrounds are encouraged. If your experience looks different from what we’ve advertised and you believe you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity. Find out more about

Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us

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