We are currently recruiting for a new Day Porter to become a part of the team at a gorgeous development in Chelsea (SW10). The porter is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Great customer service skills with attention to detail and an outlook to maintaining the highest standards is a must. Good communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. Main duties and responsibilities: Greet all residents, visitors, and contractors professionally, acting as the first point of contact for all enquiries via phone, email, intercom, and in person. Receive, log, store, and hand over parcels, packages, and keys securely, following ID and authorisation procedures. Maintain accurate resident records, register new residents, issue welcome information, and update the concierge database. Programme and issue door entry fobs/key cards and update intercom systems as required. Log all resident instructions and communications under releva...